Leicester 01162 555620
Northampton 01604 642739

Business Travel Consultant

  • Permanent
  • Leicester
  • Salary: competitive

AceRecruiters AceAppointments Ace Appointments

Midlands based job agency

Ace Appointments (Midlands) Ltd Permanent division is currently recruiting for a experience and professional Business Travel Consultants to work with a client based in Leicester.

 

This is a permanent opportunity, offering a competitive salary, depending on experience and qualifications.

 

We are looking for dynamic Business Travel Consultants who have experience of working with high end travel accounts where personality matters and service is a prerequisite.

 

Main Job Tasks and Responsibilities:
Booking long and short haul through a GDS
Using Nett and Published Fares
Providing the most cost-effective solutions when booking flights
Booking Hotels and or Car Hire
Arranging transfers and booking rail travel
Looking after all aspects pf travel requests ensuring they are dealt within the agreed SLA’s

 

Skills and experience required of a Business Travel Consultant
Ideally 2/4 years’ experience working within a business travel management company
Fully conversant with how to issue/reissue tickets
A strong corporate background and previous experience with a variety of accounts
Proven customer service skills and communication skills
Excellent knowledge of hotel bookings, passport and visas, UK rail and other ancillary products
Strong team work ethic required

 

Key Competencies
Attention to detail and accuracy
Time management
Enthusiasm and willingness to learn
Strong communication skills including an excellent telephone manner
Problem analysis
Strong self-motivation for independent workload
Problem solving
Common sense

 

Other
Assist with ad-hoc projects as necessary, and undertake any other reasonable duties responsibilities as requested by your Manager in a professional and timely manner
Adhere to company policy and procedure at all times
Work as part of a team and to communicate effectively with others
Attend and contribute to office/team meetings as appropriate
Ensure client and company confidentiality at all times
Attend any necessary training courses to ensure professional and personal development in the role
Contribute to the profitability of the Company by keeping expenses/overheads down
Attend Client/Company Events where it is deemed appropriate by your Manager

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