Call Centre Agents
Ace Appointments (Midlands) Ltd Temporary division is currently recruiting for Contact Centre / Call Centre Agents to work within a busy and vibrant call centre environment.
These roles may offer the promise of permanent work for suitable and interested applicants.
Duties and responsibilities with include, but are not limited to:
High volume inbound telephone liaison
Dealing with general enquires
Booking the delivery of items of mail
Confirming and updating contact details and addresses
Data entry and maintaining database information
Complaint and objection handling
Hours of work:
10.00 – 19.00 to include a Saturdays with a day off in the week. The Saturday is non negotiable
It is desirable that you possess the following attributes:
Sound knowledge of basic administrative functions (faxing, filing, photocopying etc)
Previous inbound and outbound contact centre experience
Accurate data inputting skills
Excellent time management skills
Confident and friendly telephone manner
Forward thinking and able to anticipate problems
Ability to work under pressure
This is a fantastic opportunity to join a successful group yet be able to enjoy personal growth and achievement. This brand aims to be number one player in its field.
Apply online, including your current remuneration details, or contact our specialist Temporary consultant, Susan, on 01604 642739. All applications are dealt with in the strictest confidence.
Due to the large applicant response to internet advertisements, only successful candidates with be contacted within 7 – 14 days. Thank you in advance for your application.
This vacancy is being advertised on the behalf of Ace Appointments (Midlands) Ltd who are operating as an employment business.
Ace Appointments (Midlands) Ltd is one of the longest established and most successful privately owned employment companies in the East Midlands. Founded in 1974 the original office in Leicester quickly gained such an excellent reputation that a branch in neighbouring Northampton was established 1976.
Much of our success stems from continuity and our commitment to ‘best practise’ within the recruitment business, enabling us to provide a professional and creditable service to our clients and candidates. As a result, we are proud that many of our clients and candidates have been with us for many years.
Ace Appointments (Midlands) Ltd employs experienced and professionally trained staff, ensuring continuity, reliability and creditability.
Ace Appointments (Midlands) Ltd is an active corporate member of the Recruitment and Employment Confederation (REC) and adheres to its codes of practise.